What We Offer
HealthCrowd is changing the paradigm in member communications.
Unified Communications Platform
Different modalities work together driving your members to action.
Clairvoyance™
Communications analytics gives you clarity into the ROI of all your member communication efforts.
RiskSentinel™
Manage risk associated with your digital member outreach.
Why HealthCrowd?
At HealthCrowd, our 4 pillars hold us to a higher standard so you can focus on your members.
Compliance
TCPA, HIPAA. Keeping our customers compliant is a key strength.
Coordination
Text, voice, email, nanosites. All working “in concert”.
Content
Relevant, timely, actionable. Our know-how and continuous testing increase your success.
Clarity
With clarity comes sanity. Bring clarity to your communications.
What We've Learned
At HealthCrowd, our work shows how plan members are engaged with timely and relevant communications. Our case studies and thought leadership papers reveal key insights that lead to successful campaigns.
[NEW] Considerations For Developing a Digital Communications RFP
Getting ready to issue a member communications RFP or simply want some guidance? This guide captures many of the of the items that need to be understood and planned for in order to launch your initiative successfully, on-time and create quantifiable value for you. It even includes some of the best RFP questions we've seen, categorized by topic.
[POPULAR] Scalable Text Outreach — Balancing Risk Versus Reward
Many health plans are beginning to embrace digital outreach to engage their members, with texting being one of the most popular. But, there are many considerations in place to implementing a program that delivers the promise of this new modality. Read our latest Thought Leadership Series to gain insights on enrollment approaches and how that can determine the success of your text outreach.
[POPULAR] Innovative Outreach Initiative Drives QARR/HEDIS Improvement
Learn how a major health plan launched an outreach initiative that not only rapidly increased member engagement but also delivered statistically significant increases in preventive visits.
Where We'll Be
Upcoming Events
2nd Annual Medicaid Managed Care Leadership Summit
April 17-18, 2017 | Chicago, IL
HealthCrowd presents “Mobile Outreach Impact Maternal Health” with AmeriHealth Caritas.
- Pioneering maternity prenatal & postpartum engagement program in Pennsylvania
- Encourages members to make and keep prenatal appointments
- Improves maternal health and wellbeing through text messaging and incentives
- Tips on how to set up innovative programs for success
14th Annual World Health Care Congress
April 30- May 3, 2017 | Washington, D.C.
The 14th Annual World Health Care Congress convenes decision makers from all sectors of health care to catalyze meaningful partnerships and change. In 2017, faculty focus on the impact of mega-mergers and consolidation, navigating ACA implementation, consumer engagement, the shift from FFS to value-based payment, and scalable, innovative care models and technologies that show promise in reducing cost and increasing quality.
25th Annual Medicaid Managed Care Congress
May 22-24, 2017 | Baltimore, MD
Medicaid Managed Care Congress is the annual unbiased, multi-stakeholder gathering of 300+ health plan executives, state and federal government officials, including CMS where open dialogue, networking, and best practice are shared on key topics like care management, clinical innovation, and high-cost, high-need populations.
CEO Summit
June 27-28, 2017 | Washington, D.C.
The 2017 CEO Summit, ACAP's signature event for Medicaid-focused health plans, celebrated the 52nd anniversary of the Medicaid program being signed into law — as well as the 17th anniversary of ACAP's founding.
2nd Annual RISE Quality Leadership Summit
June 2017
With the vast importance that member satisfaction has to both your plan’s reputation and reimbursements, the need to have your team loaded with the right skill-set to meet the many demands this industry faces is crucial. This thorough, all-encompassing event is designed to do just that!
Medicaid Managed Care Conference
Fall 2017
Global Media Dynamic’s 2017 Medicaid Managed Care Conference will bring together Medicaid leaders from states and health plans nationwide, as well as government leaders and policy makers to discuss national trends and initiatives being used across the country to optimize growth potential of this important sector.
New York Association of Health Plans
Fall 2017 | Albany, NY
New York Health Plan Association (HPA) attracts over 200 participants including health plan executives and senior management, state policymakers (legislative and agencies), consumers, physicians’ groups, hospitals, business leaders and key leaders in the health care industry.
Florida Association of Health Plans
September 13-17, 2017 | Orlando, FL
The Florida Association of Health Plans' mission is to better the health of Florida's citizens by promoting the growth of health plans dedicated to providing the best service, highest quality of care, best value and affordability, and access to their members and business partners.
HEDIS Conference
October 2017
The top event that experts rely on for an in-depth examination of the most recent HEDIS measure changes and the latest quality improvement innovations.
2017 Annual MHPA Conference
October 29-30, 2017 | Washington, D.C.
MHPA 2017 is the must-attend conference where the country's health plan executives go for all things Medicaid. These decision-makers learn the latest policy developments, share best practices, and network in a Medicaid-only setting unmatched by other health care conferences. Join us and other preferred vendors at this annual event.
Consumer Experience & Digital Health Forum
December 2017 | Austin, TX
AHIP’s Consumer Experience and Digital Health Forum is all about answers. While we’ll talk tools and gadgets, this powerful program goes much deeper. You’ll leave with solid ideas, partnership opportunities, and insight into the products and services that are delivering results.
2018 RISE Nashville
March 2018 | Nashville, TN
In its 12th year, the RISE Nashville Summit is our flagship event attracting over 1200 executives and senior level management from Commercial and Medicare Health Plans, Provider Groups/Integrated Health Systems and service providers from across the United States. Featuring a comprehensive agenda that truly epitomizes a dynamic learning event with 8 tracks and over 40 sessions, topics address existing and emerging industry issues including Care Management, Quality, Enrollment/Member Engagement, Provider Relations, Risk Management and Policy updates.