Privacy policy

Version: 2018.0
Last updated: 02/26/2018

HealthCrowd respects your privacy

This Privacy Policy applies to every individual who provides us with personally identifiable information (“Personal Information”) via our website’s interactive features, accesses our web-based services, or contacts us through our website via email or mobile messages (including SMS messages). This Policy provides an overview of how we protect Personal Information, how that Information can and cannot be used, and other important information relating to privacy issues. This Policy does not cover our use of Personal Information collected through any other means.

Information you provide and how we use it

In connection with the services we provide, we use Personal Information to operate the website and to provide certain information you have requested via mobile messages or other communication. We may ask you to provide certain Personal Information such as include your name, address, zip code, telephone number, mobile telephone number, email, and/or the type of services you receive or may wish to receive. Submitting such Information to us online or via your mobile/wireless phone constitutes your consent to our using your Personal Information in accordance with this Policy.

We use the Personal Information you provide to deliver the services or information you have requested, personalize and thereby improve your experience on our website, use our services, deliver user support, enforce our agreements and policies, resolve disputes, improve our website, marketing, and promotional efforts, and design new services. We may also use the Personal Information to notify you about new services or offers, as well as other news about HealthCrowd, if you choose to receive them.

Situations where we may need to disclose personally identifiable information

HealthCrowd may need to disclose your Personal Information if required to do so by law or in good faith for the following reasons: (1) To conform to the edicts of the law or comply with legal process served on us, (2) Enforce and protect HealthCrowd rights or property, or (3) Protect the personal safety of our users, visitors, or members of the public.

We do not sell your personal information

We do not sell, rent, or lease your Personal Information to any third party for marketing purposes.

Periodically, we may share aggregated statistical information collected from users of our website or our web-based services with third parties. This information does not include any of your Personal Information. We may share your Personal Information with our affiliates or third parties which we hire to help us operate the website and web-based services, but in each case, those parties must process and/or handle the information in conformance with this Privacy Policy and may only use the information on our behalf. We also require that they implement reasonable security measures to protect against the loss, misuse or alteration of any information we make available to them.

Who has access to your personal information

Within our organization, we restrict access to your Personal Information to those employees with a need to know in order to carry out their job functions. We require each of our employees, consultants, and independent contractors to sign confidentiality and non-disclosure agreements. We instruct them on how to secure your Personal Information properly. We may, on occasion, hire other companies to provide services on our behalf. If any such entity has access to your Personal Information, we require them to sign confidentiality and non-disclosure agreements, as well as prohibit their use of such Information beyond the services they are providing on our behalf.

Technical information we collect

HealthCrowd uses “cookies” which help the website remember certain information, such as storing your preferences when you use the website, having the website remember your sessions, and to customize information you might see based on your interests. Our Website uses cookies to measure activity and traffic patterns on our site; our Secured Website also uses cookies to track authorized secure sessions. You can choose to refuse cookies by selecting that option in your browser preferences. You do not have to permit cookies to use our Website, although please be aware that if you disable all cookies, some of the functionality of the website may not work properly and you will not be able to log into our Secured Website.

Our web servers automatically collect non-personal information such as the domain name of the internet access provider, the internet protocol address used to connect the computer to the internet, the average time spent on our Website, pages viewed, information searched for, access times, and other relevant statistics. That information is logged anonymously. That is, it cannot be tied back specifically to your personally identifiable information, but is captured and analyzed on an aggregate basis. We use this aggregated information to track usage of the website, help improve the user experience of the website, and to help create features and marketing opportunities based on analyzing the data.

Security

HealthCrowd employs reasonable technical, procedural, and physical techniques with our network, databases, and systems to protect your Personal Information in accordance with industry standards. Absolute security, however, does not exist on the Internet, and no security measures are perfect or impenetrable. Despite our reasonable efforts, we cannot absolutely guarantee that your Personal Information will never be disclosed in ways not otherwise described in this Privacy Policy.

This website may contains links to third party websites. HealthCrowd is not responsible for the privacy practices of these other websites.

Changes to this privacy policy

We will post any changes to our Privacy Policy on our website so you should check the website frequently to see recent changes.

Contact us

You are not required to provide us with Personal Information. Some features of our Website or our web-based services, however, may not be available to you if you chose not to provide the requested Personal Information. If you have questions regarding Personal Information that you have provided us, wish to change or delete such Information from our databases, or want to contact us for any reason regarding our Privacy Policy, please e-mail us at hello@healthcrowd.com. You may also elect to stop receiving e-mail or mobile messages from us at any time by following the instructions provided.